Rental Policy

The rental period for our products is 48 hours, additional hours are subject to a surcharge and availability.

Pick-up is free, and requires no minimum purchase.

Delivery requires a $200 minimum and is subject to a delivery fee of $19 and 75 cents per mile. Delivery is available 7 days a week.

We deliver anywhere in the mid-Atlantic region

Rental Return Policy

Rentals must be returned in new or like-new condition. Regular wear-and-tear is expected, but stains, spills and scratches will be subject to a replacement fee.

Return Policy

Custom Pieces: We do not offer returns on custom pieces. If there is an error on our behalf in spelling, color, etc., we will happily re-make your piece, free of charge. Otherwise, all sales are final.

Standard Pieces: We offer returns on standard pieces, within 5 business days of purchase, and prior to your event date.

Turn Around Policy

Turn around time for custom pieces is currently 14 business days. Standard pieces are available in 7 business days.
A rush fee is applied to orders that are needed in less than 7 business days, and is based on the number of pieces ordered.

Please contact us to set up your rush order.

Delivery and Pick-up Policy

Delivery is available for orders over $200: A flat fee of $19 is applied, and 75 cents per mile one-way.

Pick-Up is available for rental orders over $200: A flat fee of $19 is applied, and 75 cents per mile one-way.

For Delivery AND Pick-Up of rental orders over $200: $35 and 75 cents per mile round-trip.

You are welcome to pick up and return your items, free of charge. Just make sure to include an authorized name on your order for pick up and delivery.